Frequently Asked Questions

What services/programs do you offer?

Safe at Home, Veteran Home Repair, Disaster Recovery, and the SCLT Program are the four programs we are currently accepting applications for.

Are there certain requirements I must meet to be eligible for your services?

Yes. You must be a low-income homeowner, a veteran, senior citizen, or disabled to be eligible for our services. Please see our Homeowner Application for income criteria.

How much do your services cost?

Our services are entirely free for qualified homeowners.

How do I apply for your services?

Here is the Homeowner Application you must complete it in it’s entirety to be considered for our services.

How can I find out if I qualify?

The best way to find out if you qualify is to review the requirements on our Homeowner Application located on our website.

My daughter/son lives with me, does their income factor into qualifying for services?

Yes. Every person residing in your home must be accounted for in your application as well as their annual income.

How long will it take to find out if my application is approved?

After 30 days, you will be notified whether you have been approved. If you have not heard back from us within 30 days, please visit our Contact Us page on our website to ask for an update. Even if your application is approved, it does not guarantee that we will be able to address your needs. As a non-profit we are dependent upon funding from charitable sources and work will only proceed where adequate funding is available.

How will you decide what work will be done on my home?

If you are qualified for our services, we will conduct a home visit to assess all repairs that need to be made on your home. Based upon available funding and the nature of the work required, a work scope will be determined and agreed upon with the homeowner. We will work with the homeowner to identify an acceptable date for all repairs based on availability.

Am I still eligible for free services if I have a reverse mortgage on my home?

No. Homeowners who have a reverse mortgage on their home do not qualify for our services.